Members of the Buy with Confidence Scheme for 6+ years!
A partnership of Local Authority Trading Standards Services have taken a ground-breaking step by putting together the Buy With Confidence Scheme. The scheme provides consumers with a list of local businesses which have given their commitment to trading fairly. Every business listed has undergone a series of detailed checks before being approved as a member of the scheme.
We are proud to announce to our customers that MOT A Car’s a member of this scheme, to ensure our customers have confidence in using our services.
All prospective members are thoroughly vetted by Trading Standards
The performance of members of the scheme are continuously monitored via the Citizen’s Advice Consumer Service and through customer feedback
Why the Buy with Confidence Scheme?
In order to become a Buy With Confidence member, a business must first apply or be recommended to join the scheme and must then pass a set of tailored background checks. Membership of the scheme is not given lightly – amongst other checks, each applicant will have their complaints history reviewed and will receive a visit from Trading Standards. Good references are required from previous customers and applicants must agree to abide by the scheme’s code of conduct, which requires them to follow the letter and spirit of the law. Criminal records disclosure may also be required in some circumstances, there is a cost of approximately £25 per check which is not included in the cost of joining BWC.
Only if all the scheme requirements are met, will a business be granted membership, and their conduct will continue to be monitored thereafter. We cannot promise that Buy With Confidence members’ work will be perfect every time, but you can expect any problems to be dealt with fairly by the business, and you can turn to Trading Standards for advice in the event of an unresolved issue.