Buy with Confidence

Buy with Confidence

Members of the Buy with Confidence Scheme for 6+ years!

A partnership of Local Authority Trading Standards Services have taken a ground-breaking step by putting together the Buy With Confidence Scheme. The scheme provides consumers with a list of local businesses which have given their commitment to trading fairly. Every business listed has undergone a series of detailed checks before being approved as a member of the scheme.

We are proud to announce to our customers that MOT A Car’s a member of this scheme, to ensure our customers have confidence in using our services.

All prospective members are thoroughly vetted by Trading Standards

The performance of members of the scheme are continuously monitored via the Citizen’s Advice Consumer Service and through customer feedback

Why the Buy with Confidence Scheme?

Entry Vetting

In order to become a Buy With Confidence member, a business must first apply or be recommended to join the scheme and must then pass a set of tailored background checks. Membership of the scheme is not given lightly – amongst other checks, each applicant will have their complaints history reviewed and will receive a visit from Trading Standards. Good references are required from previous customers and applicants must agree to abide by the scheme’s code of conduct, which requires them to follow the letter and spirit of the law. Criminal records disclosure may also be required in some circumstances, there is a cost of approximately £25 per check which is not included in the cost of joining BWC.

Only if all the scheme requirements are met, will a business be granted membership, and their conduct will continue to be monitored thereafter. We cannot promise that Buy With Confidence members’ work will be perfect every time, but you can expect any problems to be dealt with fairly by the business, and you can turn to Trading Standards for advice in the event of an unresolved issue.

Testimonials

Excellent service all round. We were recommended by the previous owner who had used them for over ten years to service our car. They carried out an MOT, service and cam belt change. All the work was carried out very promptly and at a good price. I have no hesitation in recommending their services.- Customer feedback via Good Garage Scheme
Excellent service. Realised my car's MOT was due to run out soon. I called them and they could fit me in the same day. Car ready for collection upon my return! Thank you very much.- Customer feedback via Good Garage Scheme
Friendly, well organised garage. Use of CCTV feed into waiting room showing car being inspected represents excellent 'transparency'.- Customer feedback via Good Garage Scheme
Our whole family has been using this company for over fifteen years and have always had impeccable experiences. We have found them totally trustworthy, helpful and reliable. An excellent five star company!- Customer feedback via Good Garage Scheme
Staff always friendly. Garage will always fit me in when I need them, have used them for many years and will continue. Special thanks to Trevor - what a star! Always smiling!- Customer feedback via Good Garage Scheme
Good system in place with letters sent out to remind you of MOT date. Staff always very friendly and happy to help. Staff well presented as is the garage.- Customer feedback via Good Garage Scheme